Balls

Frontline Management Units of Competency

These competencies from the BSB07 Business Services Training Package meet the industry requirements for a supervisor:
BSB07 Key Management Skill Set
BSBMGT401A Show Leadership in the workplace
BSBMGT401A Implement operational plan
BSBMGT401A Promote team effectiveness

Course Number Course Name Course Duration PDUS Outline
BSBCMM401A Make a presentation 2 days 16 Course Outline
BSBMGT401A Show leadership in the workplace 1 day 8 Course Outline
BSBMGT402A Implement operational plan 1 day 8 Course Outline
BSBOHS407A Monitor a safe workplace 1 day 8 Course Outline
BSBWOR402A Promote team effectiveness 1 day 8 Course Outline
BSBWOR401A Establish effective workplace relationships 1 day 8 Course Outline
BSBPMG405A Apply human resources management approaches 1 day 8 Course Outline
BSBPMG406A Apply communications management techniques 1 day 8 Course Outline
BSBCUS402B Address customer needs 1 day 8 Course Outline