Human Resource Management

Face-to-face duration: 4 days

Course Objectives

This four (4) day course aims to provide learners with the knowledge and skills required to effectively and efficiently coordinate human resource (HR) services, including a range of documentation, policies and procedures.

Learning Outcomes

  • Develop an understanding of human resource functions.
  • Manage the delivery of human resource services.
  • Manage integration of HR services.


  • Supervisors, team leaders and anyone responsible for coordinating human resource practices.


  • Innovative HR strategies and critique of outcomes.
  • Skills to plan and implement a coordinated approach to HR functions across an organisation.
  • Engage key stakeholders.
  • Implement methods to develop and monitor HR plans and align human resources with broader business objectives.
  • Knowledge of relevant legislation.
  • Differentiate situational/diversity needs and manage risk.
  • Consultation, problem-solving and organisational skills.
  • Develop strategic goals and participate in continuous improvement of HR consultancy services.
  • Originality, analytical thinking, and creative exploration of diverse HR concepts, e.g. methods of service delivery.


  • Theories and practices of HRM.
  • Prepare a service level agreement.
  • Consultation with stakeholders.
  • Quality HR assurance measures.

Program Outline

Day One

Develop an understanding of HR functions

  • Strategic versus operational HRM.
  • HRM services and functions.
  • Activities throughout the module.

Day Two

Competitive HR practices

  • Competitive HRM activities.
  • HR requirements and the organisation.
  • Conduct HR audit for compliance.
  • Activities throughout the module.

Day Three

Develop an HR service level agreement

  • HR service agreement.
  • HR benchmarks.
  • Activities throughout the module.

Day Four

Consultation process

  • Develop specific reporting.
  • Analyse date and monitor changes.
  • Apply recommendation.
  • Various selection techniques.
  • Activities throughout the module.


"The Student Manual is a logical, carefully thought through and well presented document. The face-to-face facilitators are helpful, patient, knowledgeable and passionate. Thank you for the time and effort that blueVisions have put into preparing and supporting this course."

David Thorpe iiNet Australia

"Your personal contribution to our training has been invaluable. Your infectious high spirits and genuine want for our success have shone through. I sincerely thank you for your efforts over the past two years."

Stephen Davies Group Manager, Construction Services Group, NSW

"Your course made me realise how irrelevant what I was learning through my university course actually was to my job. Due to this, I will be seeking to complete the remainder of the modules in this diploma through blueVisions."

Damien Bleeker Project Coordinator, Liverpool City Council, NSW

"Thank you for a wonderful course....This has been by far the best development course I've ever been a part of."

David Darcy LSPSPO - Defence Materiel Organisation

"Having sat in at various times in both courses, as well as being present for the final summary and feedback sessions I was really impressed with the positive feedback and outcomes. The blueVisions trainers did an awesome job and really motivated and inspired both groups. The level of the course was spot on for each group."

Brian Clarke Leadership Development Coordinator, Gasco