BSB51918 - Diploma of Leadership and Management

Face-to-face duration: 8 days
Qualification completion timeframe: 12 months

Course Objective

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

The course will provide managers with the tools to display initiative and judgement in planning, organising, leading and implementing innovative and entrepreneurial thinking in such a dynamic environment.


  • Managers and leaders who aspire to become great leaders, and excel in critical thinking and creative solutions
  • Aspiring senior managers and strategic decision makers
  • Existing managers who would like to develop a broad management and leadership skills beyond their discipline

Units of Competency

  1. BSBLDR502 - Lead and manage effective workplace relationships
  2. BSBLDR511 - Develop and use emotional intelligence
  3. BSBMGT517 - Manage operational plan
  4. BSBWOR502 - Lead and manage team effectiveness
  5. BSBADM502 - Manage meetings
  6. BSBINN502 - Build and sustain an innovative work environment
  7. BSBLDR513 - Communicate with influence
  8. BSBLED501 - Develop a workplace learning environment
  9. BSBMGT502 - Manage people performance
  10. BSBMGT516 - Facilitate continuous improvement
  11. BSBRSK501 - Manage risk
  12. BSBWHS501 - Ensure a safe workplace

Entry Requirements

To ensure an appropriate learning opportunity, students need to demonstrate a capacity to undertake study at an AQF 5 level which will be confirmed via a Language, Literacy and Numeracy assessment undertaken prior to enrolment or commencement (using LLN Profiler questionnaire or LLN Robot).

All learners are advised that they should have at least six months work experience in a role where they are in a leadership position, and/or have applicable skill sets and experience.

Foundation Skills

This course includes foundation skills as prescribed in each unit of competency. Foundation skills are a combination of English language, literacy and numeracy skills (LLN) - listening, speaking, reading, digital literacy and use of mathematical ideas, together with employability skills such as collaboration, problem solving, self-management, learning, and information and communication technology (ICT) skills required for participation in modern workplaces and contemporary life.

Delivery Strategy

The course will be delivered over eight (8) days of face-to-face workshops, split between flexible sessions (for example two sessions of four days each) and will be led by our experienced trainers.

Each session contains a student workbook that includes a series of theories and models, accompanying information, additional reading, written activities, reflective tasks and PowerPoint slides as well as the formal assessment.

Program Duration

We offer participants up to 12 months to complete the Institute of Management BSB51918 - Diploma of Leadership and Management qualification. The course can be completed earlier depending on experience and/or recognition of prior learning.

RPL and Credit Transfer

Institute of Management can formally recognise a student's existing level of skills and knowledge in two ways:

  • Recognition of prior learning (RPL)
  • Credit transfer.

Assessment Requirements

The objective of the assessment process is to help students consolidate and build on the formal learning delivery of the Diploma of Leadership and Management course, through the application of learning into their current or future work role.

These assessments are designed to cover a range of skills and knowledge required to demonstrate achievement of the course objectives. Our aim is to collect workplace evidence on a number of occasions and in a variety of contexts and situations.

Learning Outcomes

  • Develop the skills to optimise the performance of your team.
  • Understand key elements of an operational plan and how to implement it.
  • Organise and monitor own workload and the workload of others.
  • Lead and manage effective workplace relationships.
  • Apply communication tools and techniques.
  • Apply human resources techniques.

Requirements to Receive the Qualification

This course requires the completion of twelve (12) units of competency made up of 4 core units plus 8 elective units.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Pathways from the Qualification

  • BSB61015 - Advanced Diploma of Leadership and Management or other Advanced Diploma qualifications.

Student Resources

Students will need to have:

  • access to a desktop computer or laptop and the internet
  • an active email account.

Program Outline

Day One

BSBLDR511 - Develop and use emotional intelligence

  • Identify the impact of own emotions on others in the workplace
  • Recognise and appreciate the emotional strengths and weaknesses of others
  • Promote the development of emotional intelligence in others
  • Utilise emotional intelligence to maximise team outcomes

Day Two

BSBWOR501 - Manage personal work priorities and professional development

  • Establish personal work goals
  • Set and meet own work priorities
  • Develop and maintain professional competence

BSBMGT517 - Manage operational plan

  • Develop operational plan
  • Plan and manage resource acquisition
  • Monitor and review operational performance

Day Three

BSBMGT516 - Facilitate continuous improvement

  • Lead continuous improvement systems and processes
  • Monitor and adjust performance strategies
  • Manage opportunities for further improvement

Day Four

BSBWOR502 - Lead and manage team effectiveness

  • Establish team performance plan
  • Develop and facilitate team cohesion
  • Facilitate teamwork
  • Liaise with stakeholders

Day Five

BSBPMG522 - Undertake project work

  • Define project and develop a project plan
  • Administer and monitor the project
  • Finalise and review the project

BSBRSK501 - Manage risk

  • Establish risk context
  • Identify risks
  • Analyse risks
  • Select and implement treatments

Day 6

BSBHRM512 - Develop and manage performance-management processes

  • Develop integrated performance-management processes
  • Facilitate the implementation of performance-management processes
  • Coordinate individual or group learning and development

BSBMGT502 - Manage people performance

  • Allocate work
  • Assess performance
  • Provide feedback
  • Manage follow up

Day 7

BSBLDR502 - Lead and manage effective workplace relationships

  • Manage ideas and information
  • Establish systems to develop trust and confidence
  • Manage the development and maintenance of networks and relationships
  • Manage difficulties to achieve positive outcomes

BSBCUS501 - Manage quality customer service

  • Plan to meet internal and external customer requirements
  • Ensure delivery of quality products and services
  • Monitor, adjust and review customer service

Day 8

BSBLDR513 - Communicate with influence

  • Communicate clearly
  • Present and negotiate persuasively
  • Participate in, and lead meetings effectively
  • Make presentations at meetings, forums and conferences


"The Student Manual is a logical, carefully thought through and well presented document. The face-to-face facilitators are helpful, patient, knowledgeable and passionate. Thank you for the time and effort that blueVisions have put into preparing and supporting this course."

David Thorpe iiNet Australia

"Your personal contribution to our training has been invaluable. Your infectious high spirits and genuine want for our success have shone through. I sincerely thank you for your efforts over the past two years."

Stephen Davies Group Manager, Construction Services Group, NSW

"Your course made me realise how irrelevant what I was learning through my university course actually was to my job. Due to this, I will be seeking to complete the remainder of the modules in this diploma through blueVisions."

Damien Bleeker Project Coordinator, Liverpool City Council, NSW

"Thank you for a wonderful course....This has been by far the best development course I've ever been a part of."

David Darcy LSPSPO - Defence Materiel Organisation

"Having sat in at various times in both courses, as well as being present for the final summary and feedback sessions I was really impressed with the positive feedback and outcomes. The blueVisions trainers did an awesome job and really motivated and inspired both groups. The level of the course was spot on for each group."

Brian Clarke Leadership Development Coordinator, Gasco